Support

Need help with Rival Core?

We're here to make sure your setup is smooth and your experience stays focused on what matters—closing your rings and winning the day.

⚙️ Getting Started

Rival Core is designed for a fast, simple setup.

1. Download the Rival app on your iPhone
2. Power on your Rival Core device
3. Connect through the app
4. Start tracking your rings in real time

Once connected, your progress updates automatically throughout the day.

📱 Compatibility

Rival Core is designed to work with the Rival app on iPhone.

You'll need:

• An iPhone
• The Rival app
• Bluetooth enabled

We're continuously improving compatibility as the platform evolves.

⚔️ Using Rival Mode

Rival Mode lets you challenge a friend and turn daily fitness into a competition.

Once connected in the app:

• Invite a friend
• Track progress side-by-side
• Compete to win the day

Your Rival Core display keeps that competition visible at all times.

🔧 Troubleshooting

If your Rival Core isn't updating:

• Make sure Bluetooth is enabled
• Confirm your device is connected in the app
• Restart the device and app
• Keep your phone nearby during setup

Still having issues? Reach out—we'll help you get back on track quickly.

📦 Orders & Shipping

Once your order is placed, you'll receive a confirmation email with details.

Shipping updates will be sent as your order is processed and fulfilled.

If you have questions about your order, contact us and include your order number for faster support.

💬 Contact Us

Need help with setup, your order, or anything else? Reach out and we'll get back to you as soon as possible.

📧 support@rivalcore.com

🔥 We've got you

We built Rival Core to be simple, reliable, and motivating.

If something isn't working the way it should, we'll make it right.